By accessing or purchasing from Shiara, you agree to the following Terms & Conditions. Please read them carefully.
1. General
- Shiara is an online jewellery store operating in India.
- By using our website, you agree to comply with these terms.
- We reserve the right to update these terms at any time.
2. Products & Pricing
- All product images are for representation purposes only.
- Minor variations in color or design may occur.
- Prices are subject to change without prior notice.
- All prices are listed in Indian Rupees (INR).
3. Orders & Payments
- Orders are confirmed only after successful payment.
- We currently do not offer Cash on Delivery (COD).
- Payments are securely processed via trusted payment gateways.
4. Shipping & Delivery
- Orders are shipped after confirmation and processing.
- Delivery timelines may vary depending on location.
- Delays caused by courier partners or unforeseen circumstances are not our responsibility.
5. Returns & Refunds
- Jewellery items are not eligible for return due to hygiene and safety reasons unless damaged or defective.
- If you receive a damaged product, contact us within 24 hours of delivery with photos/videos.
- Approved refunds will be processed to the original payment method.
6. Cancellation
- Orders once shipped cannot be cancelled.
- Cancellation requests before shipping may be accepted at our discretion.
7. Intellectual Property
- All content on this website (images, text, logo, designs) belongs to Shiara.
- Unauthorized use or reproduction is strictly prohibited.
8. User Responsibilities
- You agree to provide accurate information while placing an order.
- Misuse of the website or fraudulent activity may result in order cancellation.
9. Limitation of Liability
Shiara is not liable for:
- Indirect or consequential damages
- Losses due to incorrect customer information
- Delays beyond our control
10. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.
11. Contact Information
For queries or support:
📧 contact@shiara.in
📞 +91-9902944533
