Shiara (“we”, “our”, “us”) operates the website www.shiara.in. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following information:
a) Personal Information
- Name
- Mobile number
- Email address
- Shipping and billing address
- Payment details (processed securely by payment gateways; we do not store card details)
b) Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on our website
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and shipping details
- Respond to your queries and support requests
- Improve our website and customer experience
- Prevent fraud and ensure secure transactions
3. Sharing of Information
We do not sell or rent your personal information.
We may share information only with:
- Payment gateways (Razorpay, etc.)
- Shipping partners
- Legal or regulatory authorities if required by law
4. Cookies
Shiara uses cookies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
You can disable cookies in your browser settings if you choose.
5. Data Security
We take reasonable security measures to protect your personal data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Withdraw consent for marketing communications
You can contact us anytime for these requests.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
9. Contact Us
For any privacy-related concerns, contact us at:
📧 contact@shiara.in
📞 +91-9902944533
